Next Day Parcel (Volumetric Charges Apply)
CORONA VIRUS
In order to protect drivers and customers alike from the risk of infection whilst delivering parcels we are approving a temporary change to the POD signature requirements. This change comes into effect from Saturday 14th March 2020 until further notice.
We will continue to differentiate between leave safe and signature parcels.
For Deliveries requiring a Signature i.e. No Leave Safe Instructions, driver procedure below.
Deliveries to a Business Premise
- Ask where they would like you to place the parcel maintaining a 2-meter distance from business staff wherever possible.
- Explain that because we are taking extra precautions over Coronavirus, we do not require a signature.
- Debrief as DEL.
- Ask the recipient’s name and enter into the surname field.
- Enter CV into the signature field.
For Deliveries to residential addresses
- Place parcel on doorstep.
- Knock door.
- Step back two meters.
- Explain to occupant that due to extra precautions over Coronavirus we will not requiring a signature.
- Debrief as DEL.
- Ask their name and enter into the surname field.
- Enter CV into signature field.
If no one answers door – card in the normal manner and return it to base.
APC Overnight will be suspending all Pre-9am deliveries to all areas as of Wednesday 18th March 2020 until further notice.